FAQ’s2020-09-01T05:32:43+00:00

BROWSE OUR EXPERT- LED CONTENT LIBRARY Follow our content to learn more about the future of brick and mortar retail. FAQ's PROMO VIDEO
Can I cancel my account at any time ?2020-08-11T06:41:49+00:00

Yes . The only requirement is to provide us 30 days notice to clear up all the data .

Do I need to enter payment details to sign up ?2020-08-11T06:35:48+00:00

Yes. Althoug heach plan has 1 month free , the 10 % transaction fee applies from the first month

What are the requirements to sell on the platform ?2020-08-11T06:30:22+00:00

We require all retailers to be on Shopify & using Shopify Pay or Stripe .

Is there a set up fee ?2020-08-11T06:25:11+00:00

No.There is no set up fee on any of the plans .

Can I increase from 1 to mutiple stores later on ?2020-08-11T07:10:31+00:00

Absolutely .Costs may differ but you can simply add or subtract stores from your plan .

Does the 10% transaction fee apply to C&C ?2020-08-11T07:13:00+00:00

Yes ,only if a user pays for the product in store . However ,if a user opts to pay for a product in -store ,there are no fees.

How does click and collect ( C&C ) work ?2020-08-11T07:14:39+00:00

In order to provide C&C  for your store , you must be using Shopify’s function ‘Local Pickup’ . From there , we push orders through that function .

Do I need a POS system installed to sign up ?2020-08-11T06:49:16+00:00

Yes . In order for us to pull the most updated in – store inventory , were quire all retailers to use a POS system